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How to register

How to register

All drivers must be registered digitally in advance. This can be done via eLink (export) or Secure Import (import). Drivers who cannot be registered via eLink or Secure Import must be registered via e-Registration.

Secure Import

Secure Import step-by-step guide

For checking the status and digitally pre-registering your import shipments at Schiphol.

  1. Become a Cargonaut customer
    Secure Import requires an agreement with Cargonaut. Please contact Cargonaut for this via cargonaut@schiphol.nl or +31 (0)20 - 653 0808.
  2. Set up your supply chain relations

    Once you have an active Cargonaut account, make sure the required registrations and relations are set up:

    • Station declarations in Secure Import
    • Registration with SmartLOXS
    • Carrier relations (SmartLOXS)
  3. Check whether your shipments are available

    A shipment can be picked up once it has a green Ready for Pickup (RFP) status:

    • The shipment has been nominated via Automatic Nomination
    • The PGTS protocol has been complied with (pre-registration for pick-up)
    • There is no outstanding customs check
    • A Freight Status Update (FSU) Notified (NFD) has been sent
  4. Create a Secure Import pre-registration
    Plan the pickup/trip, link the AWB(s), the driver and the vehicle, and submit the pre-registration.
  5. Register with the handler
    After creating the trip, the driver can report to the handler to pick up the shipment(s).
Go to Secure Import →

e-Registration

e-Registration step-by-step guide

Drivers who cannot be registered via eLink or Secure Import must be registered via e-Registration.

  1. Register your company

    Is your company not yet registered with SmartLOXS? Register company.

    Is your company already registered? Then you can go straight to step 2.

  2. Log in to SmartLOXS

    Don't have a personal account for SmartLOXS yet? Users with an existing SmartLOXS account for the company can email the details (first name, last name, phone number and email address) for the new account to helpdesk@smartloxs.com. This is only possible if you work for the same company.

  3. Go to the e-Registration tab

    Click "Add registration" and fill in the details below:

    • Does your driver have an ACN or EU card? Select the driver from the driver list.
    • Is the driver not affiliated with your company? Make sure the correct carrier relations are set up by contacting the SmartLOXS helpdesk.
    • No ACN or EU card? Then fill in the driver's first and last name.
    • Select the location you are heading to and fill in the license plate information and expected arrival time.
  4. Confirm the registration
    Click "Add registration" to confirm the registration. The registration is forwarded to the handler.
  5. ACN or EU card on arrival
    Upon arrival at the handler's forecourt, the driver presents their ACN or EU card. Without a card, the driver must identify themselves with a valid ID at the gatehouse — a driving licence is not a valid form of identification. You may arrive up to 1 hour early or up to 4 hours late around the ETA stated in the registration.
Go to e-Registration →
Note: some parts of this video may be outdated, so the current procedure may differ from what is shown.