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e-Registration
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F.A.Q.
Below you will find the most frequently asked questions for the access policy to the terrains of dnata, KLM Cargo, Menzies, Swissport and WFS.
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Why are access procedures changing? |
There have been increasingly more thefts and subversive activities in the logistics chain which cause companies to suffer substantial losses. e-Registration is a security upgrade to prevent theft/ subversion and to protect you and your air cargo. |
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When will these changes take effect? |
From the 1st of June 2022 pre-registration will be mandatory. |
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What will change? |
Pre-registration will be mandatory for all parties who are delivering or picking up cargo on the premises of the handlers on Schiphol. |
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Is pre-registration mandatory? |
Yes, on all mentioned premises pre-registration is mandatory. Please be advised: every e-Registration is single entry only. |
For which handler locations at Schiphol is pre-registration mandatory? |
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I’m using eLink, should I also register via e-Registration? | No, hauliers on an eLink-trip are already automatically pre-registered. |
Who has to be registered? | All drivers and Road Feeder Services picking up or delivering cargo to the above-mentioned handling agents must be pre-registered. Couriers, document messenger clerks or people delivering and/or collecting empty pallets/ULDs must also be registered in advance. |
Which cargo flows have to be registered? | All cargo flows: export, import and RFS. |
Who has to arrange the e-Registration?? | The haulier company collecting or delivering cargo must register the visit in advance. In practice it will be the transport planner who will arrange the pre-registration. Drivers cannot, and may not, register themselves. |
Do I already have an account for e-Registration? | If you already use either the ACN or the EU cards, then you already have an account. You can simply login via app.smartloxs.com and navigate to e-Registration. It is possible to request for more than one account, i.e. for your transport planners. To do this, please sent an e-mail to helpdesk@smartloxs.com, subject: Request for new user account e-Registration. Please provide SmartLOXS the first name, last name / family name and e-mail address. New accounts will receive an e-mail with further instructions |
I don’t have an account yet. How can I apply for one? | On www.visitamscargo.com, you can click on “register company” and you fill in the online form. After all your papers are received your account will be setup as soon as possible. |
How do I register? | You have two options: |
What happens after registration? | If you have an ACN or EU card: If you don’t have an ACN or EU card: Note: a driving licence is not a valid proof of identity. |
Is this not additional work for the chain partners? | In practice, a lot of the visits are already registered via e-mail. With e-Registration we make it more consistent. There is a good reason for registration. We must keep the chain secure and prevent malpractices such as theft. e-Registration is as user friendly as is possible: Export pre-registration is automatic via Digital Pre-Notification. Import pre-registration is quick and simple via www.visitamscargo.com |
Who took this decision? | The handling agents determine the rules regarding access to their premises. |